Friday, September 10, 2010

Microsoft to deliver public betas of CRM 2011 and app store in mid-September

The betas won't be available until later this month — next week some time in the case of Dynamics CRM 2011, and before the end of the month, in the case of the Dynamics Marketplace, Microsoft officials said. The sign-up site for the CRM 2011 beta is http:/// The final version of the 2011 release of the CRM Online service — which users can opt to have hosted by Microsoft or Microsoft's partners — is slated for before the end of 2010. The final version of the Dynamics CRM 2011 software is due in early 2011.

Microsoft has been testing privately its next CRM release, codenamed "CRM 5," since earlier this year. The coming beta is the first public test build. The beta of the service will be available in eight languages and 36 markets when they launch next week.

The Dynamics Marketplace, which is Microsoft's answer to Salesforce's AppExchange store, will be a free way for customers to find hundreds of applications and services that build on top of Microsoft's CRM/xRM platforms. Earlier this summer, Microsoft officials said the Marketplace would launch in September, but didn't mention it would be a beta that would be available.

CRM 2011 will add a native Microsoft Outlook Client, an Office-like Ribbon and more user personalization options. It also will provide guided process dialogs, inline data visualizations, performance and goal management capabilities and real-time dashboards, company officials said.

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